Legal Question in Consumer Law in District of Columbia

Hotel negligence

I've just returned from staying in a D.C. hotel with my 2 year old son. Our room was on the 5th floor, across from a construction site, so my son spent some time at the window, watching the machines. In the evening, I went to shut the curtains and, lightly touching the window, was shocked to find that it slid effortlessly and fully open, and that there was nothing between me and the outside. I was horrified to think what could have easily occurred had my son pushed on the window. I called downstairs, irate, and they offered to change our room. I accepted, but instead, they sent up an engineer with an allens wrench, to screw the window shut (there was no other latch on the window). I was told that ''some guests like the windows open.'' In the morning, I spoke with the front desk manager (the highest ranking person on site), and expressed my concern for other children staying in the hotel. She assured me that she'd heard about this, and had sent out engineers to check all the windows. I am not satisfied, because I believe this could reoccur as soon as another guest wants their window opened. If something happens to someone elses child, I will feel responsible. What can I do to insure that the hotel takes this seriously?

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