Legal Question in Landlord & Tenant Law in District of Columbia
Final Move-Out Billing Error/Security Deposit
I received a security deposit billing invoice in mid-October from my most recent landlord detailing my security deposit amount, additional rental and cleaning charges.
Beyond the cleaning fees, there was a significant error on the invoice. I moved out of the apartment on September 30, 2003. The invoice states I remained in the residence until October 3. I returned the keys to the property office on October 1 and have a receipt from the receptionist. To date, I have sent three letters to their attention with a copy of the receipt and the incorrect invoice in the hopes of receiving a corrected bill. The first letter was sent via certified mail and was returned marked ''refused.'' I mailed another letter and received a phone call from the property office stating that a revised invoice would be sent out shortly. To date, I have not received a corrected invoice.
To further complicate matters, I received a letter from a collection agency last week, noting that I needed to pay the (incorrect) amount to their attention or the information would be reported to credit agencies.
I have attempted to call the property office several times, but only receive a voicemail prompt.
1 Answer from Attorneys
Re: Final Move-Out Billing Error/Security Deposit
You should immediately send notice to the collection agency that you dispute the amount which they are attempting to collect and that you are awaiting a corected invoice before remitting any payment.
In the meantime, if I were you, I would visit the property office in person to secure the corrected invoice.