Legal Question in Business Law in Florida

Fraud or Deceptive Practices

When purchasing a product VIA the internet from

a USA based company IE: Florida. Is it necessary

for a company to honor its promise of FREE

future upgrades to customers that have purchased

software from that USA based company.


Asked on 11/07/98, 3:53 pm

2 Answers from Attorneys
Alexander M. Rosenfeld Rosenfeld & Stein, P.A.

Re: Fraud or Deceptive Practices

Based upon the scant information you provided it seems the answer to your question is yes, the company would be so obliged.

Alexander M. Rosenfeld

Rosenfeld & Stein, P.A.

18260 NE 19 Ave


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Answered on 1/12/99, 2:54 pm
William W. Fernandez, Sr., J.D. Law Ofc. Wm. W. Fernandez, Sr., J.D., Atty. at Law

False Advertising Remedies

Q. When purchasing a product VIA the internet from

a Florida company. Must the company honor its

promise of FREE future upgrades to customers that

have purchased software from them.

A. They should and you can file a complaint with

the local State Attorney; the Better Business

Bureau; or the Clerk of the courts to enforce your

rights. You can write a letter to the editor

of the local paper or contact a local investigative

reporter for a TV station. However, unless there

are enough similar purchasers like you to justify

a Class action, I doubt any attorney would take

the case w/o money up front.

William W. Fernandez

William W. Fernandez, Attorney at Law

250 Panama Road East


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Answered on 1/05/99, 6:47 pm


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