Legal Question in Business Law in Florida
I'm not sure if I picked the correct area of law,
but here goes.
My book is sold on Amazon.com, but it has been so long
since I have acseesed my seller account that I no longer
know my log in information
I have emailed amazon half a dozen times and called once.
They told me that because the email I use now is not the one associated with
my amazon acct, I must "log into my account an change my email).
Well, duh--if I could do that I wouldn't have a problem.
They tell me that there is no other way to verify my identity,
yet my book is still for sale on amazon and I know people
who have bought it in the past 3-4 years, so I know that they owe me money.
Heeeelp!
Judie D
1 Answer from Attorneys
Hi. I'm not sure you have a "legal" question but it sounds more like you seek a better way to get in touch with Amazon. If the web doesn't work, maybe get a contact address and send a certified letter. That might get someone's attention.
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