Legal Question in Consumer Law in Florida

Re: bed bugs

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Forgetting the law, you should be able to receive a refund and perhaps more by reporting this to the national office of KOA. Each campground is required to maintain certain standards and I am sure that this does not meet the requirements. KOA will certainly want to keep this incident out of the limelight that a lawsuit would bring.

Second, you should be able to dispute the charge if you paid with a major credit card. You should report your problems immediately when you receive your statement or you can call know and get a complaint form in order to contest the charge. Generally, a disputed charge will be removed and it will be up to the campground to convince your credit card company that they deserve to get paid.

If you do not obtain results on your own, retain an attorney who might be able to not only get the charges reversed but also some damages (payment of money) for you due to what transpired.

Scott R. Jay, Esq.

Scott R. Jay, Esq.

Re: bed bugs

You would need to check the KOA refund policy. It certainly sounds like they should refund your money because you weren't able to use the cabin.