Legal Question in Consumer Law in Florida

Biiling customers

Is it true that I need to send an invoice by mail for it to be considered a legal request for payment? I have a client refusing to pay because we no longer use the mail systme to send invoices. We are a interent solutions company and all our clients are on line. What is the fedral law on this?


Asked on 8/16/07, 5:18 pm

3 Answers from Attorneys

Michael Stewart Michael D. Stewart

Re: Biiling customers

Your Agreement should state that they are required to receive their billing online. Nonetheless, the client owes the money and needs to pay.

Read more
Answered on 8/16/07, 5:44 pm
Scott R. Jay Law Offices of Scott R. Jay

Re: Biiling customers

NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.

There is no such law and the statement is not true. In fact, I have subscribed to Earthlink for many years and have never received a bill through the mail. I do receive a monthly statement through the internet. You can certainly do the same. In fact, you can simply make it part of your service agreement and then have your customers sign the agreement acknowledging the billing by internet. Then it can never be questioned.

Scott R. Jay, Esq.

Read more
Answered on 8/20/07, 6:11 pm
Alan Wagner Wagner, McLaughlin & Whittemore P.A.

Re: Biiling customers

No, it is not true. Bills need not be sent by mail to be valid. They can be delivered through any medium.

Read more
Answered on 8/17/07, 11:52 am


Related Questions & Answers

More Consumer Law questions and answers in Florida