Legal Question in Consumer Law in Florida

Cable TV service and equipment

I have Comcast cable TV service in my community. I have a DVR (digital recorder) from Comcast, but I'm not happy with the device and would like to purchase a DVR from TiVo. Comcast tells me TiVo is not compatible with their service, and TiVo states their devices work with all cable providers, but you need a decoder card which Comcast must provide (or have available for purchase). Comcast flatly states they are not compatible. Am I stuck with this poor quality equipment?


Asked on 5/31/08, 2:37 am

1 Answer from Attorneys
Matthew Sarelson Sarelson & Shafir LLP

Re: Cable TV service and equipment

You may have a very interesting case against Comcast depending on the specific facts of your problem. My Firm has extensive experience in these types of matters, please email me directly at [email protected] or visit www.sarelson.com should you wish to discuss this matter further at no cost to you.

Best, Matthew Sarelson

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Answered on 5/31/08, 8:47 am


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