Legal Question in Consumer Law in Florida
cell phone charges made on stolen phone
1 of the cell phones that my daughter's finance has apparently was stolen, he is in california working,he worked 16 hours that evening, went to his car to use his phone, it wasnt there and assumed he left it home. I happened to check our account online to see about changing the plan and saw $427.00 worth of calls not covered on the plan. someone stole the phone and made all theose calls to mexico. i notified t-mobile as soon as i saw them, but they say we are responsible to pay all that, i asked to speak to a supervisor, but one wont even take my call, do i have any legal recourse?
16 Answers from Attorneys
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
Re: cell phone charges made on stolen phone
NOTE: This communication is not intended as and should not be interpreted as legal advice. Rather, it is intended solely as a general discussion of legal principles. You should not rely on or take action based on this communication without first presenting ALL relevant details to a competent attorney in your jurisdiction and then receiving the attorney's individualized advice for you. By reading the "Response" to your question or comment, you agree that the opinion expressed is not intended to, nor does it, create any attorney-client relationship, nor does it constitute legal advice to any person reviewing such information, nor will it be considered an attorney-client privileged communication. If you do not agree, then stop right here, and do not read any further.
No. When you sign a contract for a cell phone and a telephone number/line, you become obligated for all calls made on that number. This includes calls if the phone is stolen. If you have a good track record with T Mobile they may write off part or all of the charges, however. You should speak with a supervisor in customer service. If that does not bring positive results, then call the office of the president by locating it on Google. You will probably be sent to an assistant (this department is often called the "Executive Response" or something of this nature) that is trained to handle calls of this nature and might have better luck.
Scott R. Jay, Esq.
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