Legal Question in Consumer Law in Florida

Compensation for lost property

I live in New Zealand and wanted to buy an electronic item from Amazon, which required me to get a US mailing address.

After some research online, I chose IPS Parcel (based in Clearwater, Florida) as my service provider and set up an account with them. I then purchased the product from Amazon and was later informed that it had been sent.

According to tracking logs fromAmazon and UPS, the item was delivered successfully and signed for by a person named Ross.

However, according to IPS, no such parcel arrived. And they now won't reply to any of my emails.

Do I have legal recourse?


Asked on 4/20/09, 12:45 am

1 Answer from Attorneys
Alan Wagner Wagner, McLaughlin & Whittemore P.A.

Re: Compensation for lost property

Yes -- but given your location in New Zealand, the cost and time to pursue a claim here in the United States probably makes it impossible to pursue. You can try a complaint through the local law enforcement, but -- let's face it -- they have better things to do than try to track down a package for a guy half way around the world. You might try to call the place. Ask for the guy named Ross to see if he is there and then try to speak with the owner.

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Answered on 4/20/09, 9:44 am


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