Legal Question in Consumer Law in Florida
In October 2008 I purchased a one person, sole proprietor, group health policy from Aetna. I am an independant insurance agent. Aetna training requires a 30 notice to cancel. In July 2008 I sent in my August payment with a note to cancel my insurance. Aetna states they never received the note. I was sent a copy of my insurance contract via the Florida Dept of Insurance,to whom Aetna sent a copy,after I filed a dispute. There is not a word in the contract about a 30 day notice. Aetna has sent my name to a collection agency for $769, a months premium. I have very good credit and Aetna's actions affect my fiduciary reputation. Do I owe this money legally? Can I recover personal damages for the unrelenting phone calls and mail from the collection agency? I have had no claims since April 2008. I just received yet another bill from Aetna for February 2010 !! I have written to their president twice and the billing department approx three times, including two faxes.
Do I have consumer protection? I pay for and write my premium off under my name as a business.
1 Answer from Attorneys
See my web site for consumer rights re collection calls etc. I suggest you see a consumer lawyer in your area. For a consumer lawyer in your area, go to
http://naca.networkats.com/members_online/members/directorya.asp?token=
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