Legal Question in Consumer Law in Florida

I purchased a $50K Dodge Ram SRT10 in June 2007 that did not have a problem until it was brought into Crystal Chrysler in Homosassa, Fl at 30K miles (December 2009). I brought it in for a simple tune up, brakes, etc and when I came to pick the truck up, the engine was blown at the dealership. It was fixed, but, I was without a truck for four weeks because they refused to pay for a rental car and they charged me for a tune up and other items that I did not receive any benefit from (Total Bill $1,600). A year and three weeks later, on January 15th, 2011, the engine is failing again. It has been at Fermin Chrysler Dodge Jeep for the last five months and I am on the hook for over four months of rental car fees which they are not guaranteeing to cover. Please let me know what can be done because both Dodge and the dealership do not care about me or my truck. Regards, Kendall Cummings


Asked on 6/18/11, 6:34 pm

1 Answer from Attorneys
Angelo Marino Angelo Marino Jr. PA

This is an all too common situation with dealerships and repair shops. Read the repair documents you signed to see if there are any exclusions of liability. If you really plan on doing something, you will need an expert mechanic who will state that the dealer caused the damage. Assuming no exclusions and you have an expert, sue in small claims court for your damages and or see a consumer lawyer to help you. See NACA's website for a lawyer in your area.

Good luck.

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Answered on 6/19/11, 6:42 am


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