Legal Question in Consumer Law in Florida

Question about the return of a bathing suit...

I am a retail manager of a clothing store. I have an irate customer wanting to return a bathing suit to our store. I explained our policy on the subject and she is now threatening to call a lawyer. Is there a state or federal law governing the return of an item like this to a retail store? Thank you.


Asked on 3/23/03, 1:23 pm

1 Answer from Attorneys
Randall Gilbert Gilbert & Caddy P.A.

Re: Question about the return of a bathing suit...

Laws which apply are: Florida Chapter 672, and the Federal Magnuson Moss Act.

I would be surprised if you were contacted by a lawyer. Unless related, I a awyer would charge more than the bathing suit is worth just to even meet with your customer. Additionally, the amount to file a small claims action probably isn't worth it either. Good luck.

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Answered on 3/23/03, 5:10 pm


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