Legal Question in Consumer Law in Florida

Received Substantially Lesser Quality Product Than Ordered

I ordered a bare bones computer from an online store. I selected all retail box items. The majority of what I received is of different manufacturers and lesser specifications that what I ordered. The company will not refund anything if I return and they will not exchange for correct items.

What are my rights? Can I pursue litigation in Iowa (where I live) or does it have to be in Florida (where the company is located)? Thank you in advance.


Asked on 1/17/08, 9:53 pm

1 Answer from Attorneys

Alan Wagner Wagner, McLaughlin & Whittemore P.A.

Re: Received Substantially Lesser Quality Product Than Ordered

This is probably an Iowa question. Look at your sales contract. That will control your rights.

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Answered on 1/26/08, 8:48 pm


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