Legal Question in Consumer Law in Florida

Re: warrenty

The BBB will almost always be a waste of time, in my opinion. You will probably need to file suit since they will not honor the warranty. That can be accomplished in county court if the engine cost less than $15,000. Depending on the terms of the warranty, you may be entitled to an award of fees if you prevail.

Re: warranty

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You can try to resolve this as a complaint with the franchisor's main office customer service. They may get involved to help resolve this if you make enough of a fuss. Failing such, you can file suit in the appropriate court. If you do, be sure to bring the mechanic who performed the tests as a witness as his tests will be considered hearsay and non admissable without his testimony. You may wish to retain an attorney to represent you in this action.

Scott R. Jay, Esq.