Legal Question in Credit and Debt Law in Florida

During the birth of our second child, we had some insurance issues, and as such, had owed a few hundred dollars to the doctor. I've been dealing with the insurance company regarding it for a while, but during that time, the account slipped into collections. My wife has continued to see this obgyn practice and has since had our third child. No insurance issues have happened since then, everything has been paid by insurance without an issue. However, this outstanding about is still owed, and I had begun paying $100 each time my wife visited the doctor.

I contacted their billing office in May and got the total amount due, which was around $700 and have been paying the $100 towards that. This past Friday, I wrote them a check for the remaining balance of $164 which would pay it in full. The refused the payment and said we now owe $400. I called their billing company and the lady on the phone said that on her screen she has a note from May showing the amount due of $700 and the check I wrote would pay in full. So, the practice shows a different amount than the billing department and collections. And the practice refused to accept the check. My wife then asked for a billing statement, which they refused to provide. In looking at the HIPPA laws, it looks to me that it's your right to request a billing statement and it cannot be refused.

I've left a voicemail every day last week with their office manager, sent her a fax, and a certified return-receipt letter. I have not received any calls back.

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