Legal Question in Consumer Law in Georgia

I bought an electric mobility chair from Tiger Medical, Inc. of Iverington, NJ on July 23, 2014. Purchase price, $1,199. I paid with my Social Security Debit Card. I was told the chair was shipped the same day. But, it never shipped. After several heated phone calls to their "customer NO Service", I was told the order had been canceled. If it had been shipped, they could not cancel the order. After more heated phone calls and online chats with "CNS" I got an email (August, 1)saying my account had been credited with the purchase price. That was another lie. What are my options, civil suit or legal action for fraud or theft by taking or what? Thank You Thomas G Brooks. [email protected], 470 213 1089 or 770 966 1300 Ext 109.


Asked on 8/04/14, 6:43 am

2 Answers from Attorneys
Glen Ashman Ashman Law Office also dba Glen Ashman Attorney

You can't sue for bad customer service. Assuming they refunded you, you simply take your business elsewhere. If they didn't, do a chargeback on the card. By the way, it was a very bad idea for you to post your phone number and email in an internet post. Scammers will harvest those and you will likely get extra junk mail and phone solicitations.

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Answered on 8/04/14, 10:35 am
Scott Riddle Law Office of Scott B. Riddle, LLC

Your post does not include one important detail - did you, or did you not, get your money back? If yes, that is the end of the issue. If no, then dispute the charge with the debit card. Your are entitled to get your money back - that is really it. In addition, never post your personal information (name, email, number, etc.) on a forum like this for all to see (and in violation of the rules of this forum). Now anyone searching google can see the info.

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Answered on 8/04/14, 10:40 am


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