Legal Question in Consumer Law in Georgia

I had my car towed on three different occasions to a local auto shop. The first two times it was towed I was charged 40 dollars. The third time I was charged 75 dollars and no one informed me of a price change until I received a bill. Here is the problem the last time they towed my vehicle I patiently waited for someone to call to inform me what the problem was with my vehicle but never received a call. Four days later they I receive a call letting me know that my vehicle was FIXED and I needed to come pick it up. Without a quote or my permission to go ahead and fix my vehicle I was now stuck with a 678 dollars bill and figured I would scrape the money up in order to dodge a daily storage fee. Once I came up with the money to get my car out I picked it up and started asking questions about the situation but all questions was avoided. When I got home I felt cheated and used so I decided to write a letter to the owner and try to settle for 500 dollars since my car was fixed without consent and my car had broken down for the 4th time and it is currently doing the same thing it was doing the first time I took it there. I was pretty much blown off and was told I could have the car towed for free but I would be charged to get it fixed and that I was absolutely not getting ANY money back. Where should I go from here?


Asked on 1/03/11, 5:51 pm

1 Answer from Attorneys
Glen Ashman Ashman Law Office also dba Glen Ashman Attorney

You learned a valuable lesson. Whenever you have a car repaired or towed you have agreed to whatever the charges are UNLESS you, in writing, get an estimate and indicate on it that the amount shown cannot be exceeded.

You may have a right to sue him for bad repairs (in small claims /Magistrates court) depending on a lot of details you did not give us.

Regardless, by now you know to get your car repaired elsewhere.

Read more
Answered on 1/08/11, 6:04 pm


Related Questions & Answers

More Consumer Law questions and answers in Georgia