Legal Question in Consumer Law in Georgia
I am a motorcycle dealer in ga have txt an email where we agreed on price. Customer lives out of state and agreed to come get the bike. He came put him in office was finance manager and he left. I was given the paper work and there was a 2000 error which made us loose 1800. I called the customer no answer. Texted customer he said I have a signed contract get a lawyer or whatever don't call me. Do I have any recourse here. I offered to come get the bike and give him his money back if coase he doesn't want to do that because there was a 2000 mistake.
1 Answer from Attorneys
.You made a mistake. Eat it. A reputable dealer with a future in the business would first of all have a lawyer on retainer, as it is business suicide not to (the internet is NOT a substitute). And real dealers do not resolve disputes with text messages or act without their lawyers. Consider yourself lucky that you only lost $2000. Redo your operation so you (1) have a lawyer on retainer, (2) stop doing business with text messages, and (3) set up a review process in house to review contracts and quotes before you give them to customers. Otherwise this will happen over and over, and you'll one day hit a legal problem more expensive than this one. BTW, apologize profusely to the customer before he trashes your business reputation in reviews - that will cost you morethan $2000.
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