Legal Question in Consumer Law in Georgia

Recourse When Company Will Not Respond

I joined a health club in my college hometown. Payments from a financial company were debited from my account on the 19th of each month. After 9 months, I asked to cancel my membership because I was moving to another city. I contacted the company and found out exactly what I needed to do-forms I needed to supply and a $50.00 cancelation fee. On June 19th I faxed the forms and authorized the debiting of my account for the $50. My June payment was also debited. I called several times to make sure all was ok. I was told when my $50 was debited my membership would be cancelled. They did so on June 26th. On August 19th, this company debited my account. I called immediately to discuss the situation. I got no response. They applied the $50 to July dues even though they debited it weeks early. It is also more than my dues. My bank cancelled the payment. I have called the company numerous times and spoke to supervisors, refaxed all the documents and written letters to no avail. They do not respond to anything I do, they only send me form letters saying how much I owe. Now they threatened to take me to collections. I am young and have established good credit. What is my recourse? Small claims court?

I can't afford a lawyer!


Asked on 10/02/06, 8:42 pm

1 Answer from Attorneys
Glen Ashman Ashman Law Office also dba Glen Ashman Attorney

Re: Recourse When Company Will Not Respond

The Georgia Office of Consumer Affairs in Atlanta should be able to assist you with a renegade health spa. It is an area they regulate. Call them for a complaint form.

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Answered on 10/02/06, 9:45 pm


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