Legal Question in Consumer Law in Georgia

Retail Transaction

I own a small retail store & I sold a customer a outside concrete water fountain for approximately $600 in 10/2008 & the receipt said only the name & price of fountain, no warranty information was specified or refund information on receipt, I only verbally told the customer to not let water freeze in the fountain, because prolonged ice inside fountain could damage it. 3/2009 customer said fountain was damaged, I went to her home & even though it was warm on this day & no ice was present, I could tell the one support piece on the fountain had been exposed to prolonged water freezing around the concrete & had caused the piece to crack, I told her I would replace the support piece for a small charge & she said that was not acceptable & would take me to court. About a week later I received a certified letter from her indicating she was giving me 10 days to rectify the problem per Gwinnet Co., or she had no other option but to take me to court.


Asked on 3/29/09, 7:00 pm

2 Answers from Attorneys
Charles W. Field Charles W. Field, Attorney at Law

Re: Retail Transaction

I don't think she has much of a case. If you would like to discuss the situation, feel free to give me a call.

Read more
Answered on 3/29/09, 7:10 pm
Glen Ashman Ashman Law Office also dba Glen Ashman Attorney

Re: Retail Transaction

There's no question in your post, so I'm not sure what you want to find out. But it is time for you to meet with a lawyer. YOu have to think not just as to the legal aspects but your business reputation, and a lawyer will address both with you.

Read more
Answered on 3/29/09, 7:12 pm


Related Questions & Answers

More Consumer Law questions and answers in Georgia