Legal Question in Credit and Debt Law in Georgia
A group of friends and I paid an event organizer for a specific event. The organizers cancelled the event and still have not refunded our money. How do we go about getting our refund? We sent the money through PayPal, not using a credit card. It's gone past PayPal's 45 days to file a complaint with them. Do we need to file certain charges at a police station? If so, what station? The county the event was suppose to be in or the county they live in? This is a personal business they run from their homes.
3 Answers from Attorneys
You leave out many facts, including the terms of any agreements, the nature of the event, why it was cancelled, how much money is at issue, etc. With such a vague post you can't expect much information. Further, why do you think the police should be involved? What crime has been committed? You leave out way to much of the story.
What does your contract say?
It's not a police matter. You'll likely need to sue them depending on what the contract says about refunds. Discuss this with a lawyer.
The police should not be involved UNLESS there was fraud, as in the organizer taking money just to defraud you and never having any intent to deliver the service. Filing criminal actions will not get your money back quicker. Once criminal charges have been filed, the matter has to either be resolved in exchange for dismissal of the case, something that gets negotiated between the prosecutor and the defense attorney, or it will be at the time of sentencing if the organizer either pleads or is found to be guilty. And that can be way into the future.
For your information, criminal charges are filed usually in the county where they occurred. Are you both in Georgia? If just you are in Georgia, then it would would be where you are located. If both of you are in Georgia, then it may be where the organizer is located if that is where the crime occurred.
Assuming that this was an honest deal in which no crime was committed, then what does your agreement say? It was a mistake to go through Pay Pal and it was a mistake to pay with anything other than a real credit card. Read your contract and see what it says about cancellation and refunds. As noted by Attorney Riddle, much will depend on facts that you have omitted, such as why the event was cancelled, what kind of event was to be held, etc.
If you want me to review your contract for you or to discuss this in more detail, feel free to contact me.
Rachel Hunter
Attorney at Law
Admitted in GA, PA & NC
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