Legal Question in Credit and Debt Law in Illinois

When transferring cable service recently, the sales rep I spoke to ended up running my credit four times the same day. He apparently couldn't understand my name, so it ran it different ways. (My name is hyphenated). I have in writing via text that I did not give him permission to run my credit but he did anyway. I've contacted Comcast several times in the past two months but customer service doesn't know how to help. I finally called the corporate office, spoke to an agent but I haven't heard back from her. That was 10 days ago. My credit has gone down 30 points. Isn't it illegal to run my credit when I specifically stated I did not give permission? What should be my next step?


Asked on 8/27/14, 1:09 pm

1 Answer from Attorneys
Jonathan Shimberg Shimberg and Crohn, P.C.

complaint to ftc and fcc, and the licensing agency in the city where you live...or sue

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Answered on 8/27/14, 5:32 pm


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