Legal Question in Credit and Debt Law in Illinois

Last May, I visited the a doctor under a new health care plan, that I had not previously used. A few weeks later, I received a bill in the mail that did not take my health care into account. when i called the doctor's office and questioned them, they told me it was due to missing information and that I needed to contact my Insurance provider. I did, and they told me that I needed to obtain proof of previous coverage (being a veteran that was active duty military, i neeed to obtain a letter of creditable coverage). i notified the Doctor's office about this and told them that I was taking care of the problem and that it may take a little while. The Doctor's office kept mailing me the bill and each time they did, it was gaining more and more time as being past due. Everytime i received one of these bills, I would call and remind them of the situation and that it was being handled. Eventually, everything was cleared up with my insurance company and I was just waiting for the bill from the doctor's office (of a much smaller amount). I never received this bill but did receive a letter in the mail from them saying that I had an outstanding balance of 40 dollars and if I did not pay the amount within 14 days, that it would be handed over to a collection agency. The money is not the issue here....it is the way things were handled and the fact that I never received a bill for the remaining amount. Am I wrong to feel like the doctor's office is at fault or that it was handled wrongly?

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