Legal Question in Civil Litigation in Illinois

Advice on what I can do about services not provided

I was in a car accident. When my insurance adjuster came to view my vehicle, I told him I wanted to take it to the Audi Dealership. He said take it to Westmont Bodywerks b/c they do Audi's outsourcing. I did. During my car's 47 day stay, twice supposed damaged parts were received. The first 1 week after I brought the car in. 3 weeks later, that same part was not in yet. My car sat disassembled the entire time. No one thought to maybe expedite a new part. On the 45th day, I was told they still didn't have an armrest. They offered me my car back and said I could bring it back 2 days later when they recieved the correct piece. I did and they assembled it. After recently getting a tune up with Audi, I indicated that recently, after the wreck, my door lock and window on passenger side were not working. They checked it out and told me there was only one screw put back in and that b/c of this, nothing was covered under my warranty. Before go back to pursue retribution from this shop, I want to know if I should get a lawyer involved. I have more info on the entire timeline and events that happened if needed. And also, the wreck probably involved 2-3 weeks worth of work under normal circumstances.

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