Legal Question in Banking Law in India

Account close problem

Hello,

As the competition is increasing banks are not easily closing bank accounts of customers. I have one account in AXIS bank which I tried closing by submitting the closure form in their dropbox and didnt even made transaction fomr last 1 year. Now I accidently logged in to its internet banking and found the account is still active and they has deducted NON MAINTAINENCE CHARGES several time from it. The current account balance is negative 5000 approx. What to do in this situation, can they legally do anything??? I dont wanna pay for services I have not used and even they didnt closed after submitting closure form. What should I do?


Asked on 3/08/09, 4:56 am

5 Answers from Attorneys
Sudershan Goel India Law Offices of Sudershan Goel - Advocate

Re: Account close problem

You may write a letter registered letter to the Bank asking for reversal of the charges and a certificate of closure of account. They may reverse all the debit entries and close your account.

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Answered on 3/08/09, 9:55 am
J. Radhakrishnan independent Practice

Re: Account close problem

give notice to the Bank about closure of the account seeking cancellation of all charges debited. If the Bank does not suitbly respond even after a notice to chairman of the Bank, file a complaint before the Banking Ombudsman

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Answered on 3/09/09, 2:39 pm
Pranav Desai PD Legal & Associates

Re: Account close problem

Again inform their customer care and if possible write a letter to their office describing the facts.

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Answered on 3/08/09, 12:39 pm
Homi Maratha N.N. Maratha & Co.-Advocates

Re: Account close problem

Hello

Good Afternoon!

You may inform the bank in writing or personal appearance.

Ask them to close the account and reverse all the charges.

In case of need please contact personally.

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Answered on 3/13/09, 6:30 am
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: Account close problem

inform the bank in writing the facts.

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Answered on 3/09/09, 4:57 am


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