Legal Question in Banking Law in India

Credit Card Lost

Hi, I lost my card and before i could report the same transactions happened. The bank has presented the charge slips and obviously the signatures don't match. Want to know if the merchant has no responsibility to check the signature. Even if the card was lost shouldn't the merchant havet his responsibility to check signature. Wanted to understand the legal stand on signature verification. What i don't understand is that why the bank has not taken any action against the merchant and is trying to penalise me. The bank is Citibank.


Asked on 8/05/08, 3:46 am

4 Answers from Attorneys
muhamed mustaque mk associates

Re: Credit Card Lost

your terms of use should be there in the contract , kindly go through, if it doesnt provide , iy maybe diffcult to thrust responsiblity .

however you may file criminal complaint agianst all..

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Answered on 8/05/08, 4:39 am
Homi Maratha N.N. Maratha & Co.-Advocates

Re: Credit Card Lost

You can file criminal complaint against all of them but first you need to refer the terms of use.

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Answered on 8/05/08, 4:51 am
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: Credit Card Lost

Yes you can file criminal complaint

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Answered on 8/05/08, 7:51 am
J. Radhakrishnan independent Practice

Re: Credit Card Lost

Some times, the credit cards are not signed on the back. It is too much to expect the merchant to verify or compare the signatures on the back of the card and charge slip. No responsibility as such can be cast onthe merchant establishment to compare signatures. However you can prefer complaint to the Police and also contest that you have not used the card. It is a matter of proof. Best advice is to take care of your card.

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Answered on 8/05/08, 9:09 pm


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