Legal Question in Banking Law in India
Credit Card Misuse and Harassment by Bank
My Standard Chartered Bank Credit Card was stolen and it got some fraudulus transactions. I had informed bank after 2 days and the bank is charging me 37000 Rs. We collected charge-slips and the signatures are not matching. The bank accepts that, but still demanding oney from me. They harass by making 3-4 calls everyday and sending few letters everyday. What can I do?
4 Answers from Attorneys
Re: Credit Card Misuse and Harassment by Bank
1. you can send legal notice to them to stop harassment and stating that u are not liable to pay etc.
2. file injunction case seeking from court to stop them from harassing you.
3. file criminal case for harassment and nuisance
Re: Credit Card Misuse and Harassment by Bank
send a legal notice to
banking consumer redressal forum
customer service manager ( bank/ credit card division/ recovery division)
tell them you ar not liable to pay and harassment in any form cannot be tolerated and it shall be referred to other forums and they shall be liable for the cost and consequences.
Re: Credit Card Misuse and Harassment by Bank
You may approach the court and can seek INJUNCTION against bank.
Re: Credit Card Misuse and Harassment by Bank
Issue a registered notice to the Bank with copy to the Reserve Bank of India, DBOD, Mumbai, telling the Bank that you are not liable for the disputed claim, and if they don't stop the harassment, you will be complaining to the Police as well as Reserve Bank of India about the intimidation caused by the Bank. If the harassment does not stop, complain to the local police as also to Banking Ombudsman of the State wherein you live. You can down load the format of complaint from RBI.org.gov.in.
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