Legal Question in Banking Law in India

Kotak Bank has debited Rs.1495/- as CPP(card protection plan) from my a/c without my consent. I noticed this after six months & talk to the bank. The bank has made reversal of only 50% amount & is not ready to make reversal of rest 50%.

Please advise- what should I do to get rest 50% amount?


Asked on 1/09/13, 9:52 am

2 Answers from Attorneys

J. Radhakrishnan independent Practice

Issue notice to the Bank Chairman to refund the other 50% within 15 days of the receipt of the notice. If he fails, file a complaint to the Banking Ombudsman of your Region. For making complaints to Banking Ombudsman, the addresses etc., access the RBI website.

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Answered on 1/09/13, 6:50 pm
Aniruddha Pawse Aniruddha.P.Pawse Advocates

i agree with Adv Radhakrishnan

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Answered on 1/13/13, 8:30 pm


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