Legal Question in Banking Law in India

I had an loan account, but after closure by one time settlement, bank are not supplying my statement of accounts in spite of my repeated request,but they release our mortgage property & also issued us one No - Due Certificate after 15 days from the date of closure of our account, after that I filed a complaint case against the said bank in the state consumer Disputes redressal commission, but the State commission dismiss the complaint by an order that the complainant ceased to be a consumer after closure of the account and therefore by not giving a statement of account after such closure the bank committed no deficiency in service.

RANJIT KUMAR PAUL


Asked on 5/19/12, 10:49 pm

1 Answer from Attorneys

J. Radhakrishnan independent Practice

The State Consumer Commission's order is not correct. U file an appeal before the National consumer Commission.

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Answered on 5/20/12, 3:43 am


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