Legal Question in Banking Law in India

sir
iam having a salary account with a pvt bank. last day i hav credited my salary and the balance displayed as minus35500. actually i dont know how its happen . i call their customer care for details they said the bank has debited my salary bacause of the overdue of payment made by my brother with his creditcard. but iam not a nominee of his card and my account is not a joint accnt with my brother . so i want to know how it happen and is their any rule or act regarding the same to levy his debt to me

Asked on 1/09/10, 3:40 am

2 Answers from Attorneys

J. Radhakrishnan independent Practice

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If the account is not joint account with your brother and if you have not guaranteed your brother' s credit card dues, the Bank has committed an illegality. Immediately issue notice by RPAD claiming restoration of the amount as well as damages of Rs.1 Lakh. If there is no proper response, issue notice to the Chief Executive Officer, Managing Director of the Bank. If that official also does not provide you the relief, file complaint with banking Ombudsman of your Region, which you can do on line as well. The procedure and format of complaint and the address of the Ombudsman, you get the same from RBI website.

Answered on 1/09/10, 4:56 am

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