Legal Question in Civil Rights Law in India
Manufacturing diffect of new bike bought
TVS Centra Mobike bought from Autherised dealer INDOSHELL,on 09.03.04 from their Kuniamuthur Br.Coimbatore .BIKE NO TN\37AE 9420 Cranks gone deffective wants replacement.
4 Answers from Attorneys
Re: Manufacturing diffect of new bike bought
what is the warranty period dear????
if its in warranty ...... you should get the replacement. send them the letter in this regard
Re: Manufacturing diffect of new bike bought
approach company for complaiance of warranty if they fail approach teh consumer forum
Re: Manufacturing diffect of new bike bought
Approach the consumer court if the company fails to comply with warranty.
Re: Manufacturing diffect of new bike bought
first thing - give the bike to the authorised dealer fro service
get a copy of the complaint card with the signature of the authorised signatory.
look out for the warranty and replacement details
talk/ write to the customercare manager
if still not statisfied write to the company customer care manager/ customer support manager
still you do not get a favourable reply get a copy of all the document and file a consumer case
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