Legal Question in Civil Rights Law in India

Manufacturing diffect of new bike bought

TVS Centra Mobike bought from Autherised dealer INDOSHELL,on 09.03.04 from their Kuniamuthur Br.Coimbatore .BIKE NO TN\37AE 9420 Cranks gone deffective wants replacement.


Asked on 8/19/07, 12:23 pm

4 Answers from Attorneys

G. M. Gupta gmguptaandassociates

Re: Manufacturing diffect of new bike bought

what is the warranty period dear????

if its in warranty ...... you should get the replacement. send them the letter in this regard

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Answered on 8/21/07, 1:05 pm
Nandita Haldipur Haldipur Associates

Re: Manufacturing diffect of new bike bought

approach company for complaiance of warranty if they fail approach teh consumer forum

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Answered on 8/20/07, 9:54 am

Re: Manufacturing diffect of new bike bought

Approach the consumer court if the company fails to comply with warranty.

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Answered on 8/19/07, 12:28 pm
kavitha balakrishnan kpp associates

Re: Manufacturing diffect of new bike bought

first thing - give the bike to the authorised dealer fro service

get a copy of the complaint card with the signature of the authorised signatory.

look out for the warranty and replacement details

talk/ write to the customercare manager

if still not statisfied write to the company customer care manager/ customer support manager

still you do not get a favourable reply get a copy of all the document and file a consumer case

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Answered on 8/21/07, 1:28 am


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