Legal Question in Technology Law in India

Dear sirs,

i am polio patient [dis-ability 85%]of mumbai since may 2010 i had complain by mail [250 plus mails] on consumer care id given on food product packet purchased by me [basmati rice].it contained worms inside the packet.which is not allowed by law.company never replied my mail.after 150 mail reminder they send their sales executive to meet me.he requested not to complain food and drug department and in return company will compensate me by 250 kg their rice.so i keeping trust on them handed rice packet w/o receipt.but after that they did not ful- fill their promise.so again i send 100 plus mail reminders [for your ref.i will forward the copy of said mail to you] and only 2/3 request sm's. now instead of compensation his sales person on my telephonic inquiry said that company has decided to take legal action on you for harasment,threats,worms puten inside by hand etc.in some small town of haryana which is very faraway from mumbai.they have registered f.i.r against you so you have to go there [ulta chor kotwal ko dante]

kindly guide me in

1] as a consumer is it crime to complain 250 times on consumer care id provided by them?if they are not responding. 2]i have not send single mail on any personal id

3]i have not threaten any perticular person

4]which type of wrong cases they can file on me

5]rice were purchased in mumbai.i have bill of that rice

6]if they file case on me i have to go at their place?

7]can i transfer it to mumbai on my dis-ability ground? as i cannot travel w/o escort and it is very difficult for me to travel [i have dis-ability certi.]

8]what pre-cautions i should take to protect my self from them?

9]which type of action [saza] court and police can take on me?

10] which action i can take on them?

11]can i complain-consumer affairs ministry or any other department/court?

kindly advice me immediatly on all matters asked and legaly necessary for disable like me

thanks

jayesh dawda


Asked on 10/09/10, 1:19 pm

1 Answer from Attorneys
Verender Kumar Nagrath LegalEx Box

You may file complaint before the consumer forum having jurisdiction i.e where the company is situated or having its registered office. There is no need to present yourself as you may send your "Vakalatnama" in favour of an advocate by courier/post and definietly you would teach lesson to the company affter getting proper order from the Ld. Forum. In case of any query you may contact over telephone 092549-03460 for further advice.

Thanks

Verender Kumar Nagrath Advocate

Read more
Answered on 10/10/10, 7:45 pm


Related Questions & Answers

More Computer & Technology Law questions and answers in India