Legal Question in Consumer Law in India

i've asked airtel cutomer care to shift my connection from one place to another. then they said they cant give and i asked them to disconnect,which happened on march 4. then they called me and asked that "can i transfer your account to your friend nearby". i said "ok do that". I called them today and they are saying nothing is been recorded and i need to pay for this 20 days bill and they will take another week to disconnect(totally 27days).what can i do now?


Asked on 3/27/13, 5:14 am

2 Answers from Attorneys
Fca Prashant Chavan Expert Edge LLP

27.03.2013

Dear Sir / Madam,

Your initial decision to disconnect the service is right and recommended.

Regards,

FCA Prashant Chavan

Mumbai

(You can also mail me for any further on-line advice at [email protected])

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Answered on 3/27/13, 5:42 am
Jayesh Desai Jayesh Desai

File a compliant with consumer forum.

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Answered on 4/06/13, 9:47 am


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