Legal Question in Consumer Law in India
Citi Bank claming RS 42K against my Credit Card against non purchases
I am citi bank customer since last 18 months, I avail a credit card facility when I opened a account, amount of Rs. 42,000 (appx) debited to my account for no purchases from my side. I am in receipt of many mails, letters, person visited my place from citi bank & now lawyer letter asking for payment. every time I informed, faxed & called up citi bank saying that this amount not used by me still they are Harassing me by sending mails & now lawers letter. Please help, I wish to file a case on citi bank.
5 Answers from Attorneys
Re: Citi Bank claming RS 42K against my Credit Card against non purchases
You can file a case in the consumer court. Do not forget to attach all the documents and the corrospondence along with the complaint as annexures.
Re: Citi Bank claming RS 42K against my Credit Card against non purchases
You may file a complaint before the Consumer Forum.
Re: Citi Bank claming RS 42K against my Credit Card against non purchases
We think that we can help you to solve your affairs forthwith, please send us your documents or write an detailed e-mail in order to notify the circumstance. We checked over the documents thereafter, we will return your added phone number,e-mail or address,as soon as.
Contact ;
Address : WORLD TRADE CENTER,B1 BLOCK,15th FLOOR, YEŞİLK�Y/İSTANBUL,TURKEY
Phone : +90 212 465 65 42
Fax : +90 212 465 70 08
Web : www.wlfenternasyonel.com
e-mail : [email protected]
Re: Citi Bank claming RS 42K against my Credit Card against non purchases
Ask your Bank why they are charging ? Also
read the contract manual and footprint and
verify if you agreed to any clause. Apparently
it appears they are harassing you. No need
to worry. Bank's unjustified claim amounts
to harassment and you are liable to get com-
pensation. But before prefering any litigation
process you ask Bank categorically to justify
their claim,if they fail you inform them that you
are being humiliated and make a complain
to the Police station as well. Another option
complain to consumer redressal forum.
Re: Citi Bank claming RS 42K against my Credit Card against non purchases
Ask your Bank why they are charging ? Also
read the contract manual and footprint and
verify if you agreed to any clause. Apparently
it appears they are harassing you. No need
to worry. Bank's unjustified claim amounts
to harassment and you are liable to get com-
pensation. But before prefering any litigation
process you ask Bank categorically to justify
their claim,if they fail you inform them that you
are being humiliated and make a complain
to the Police station as well. Another option
complain to consumer redressal forum.
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