Legal Question in Consumer Law in India

Citi Bank claming RS 42K against my Credit Card against non purchases

I am citi bank customer since last 18 months, I avail a credit card facility when I opened a account, amount of Rs. 42,000 (appx) debited to my account for no purchases from my side. I am in receipt of many mails, letters, person visited my place from citi bank & now lawyer letter asking for payment. every time I informed, faxed & called up citi bank saying that this amount not used by me still they are Harassing me by sending mails & now lawers letter. Please help, I wish to file a case on citi bank.


Asked on 4/13/09, 2:16 am

5 Answers from Attorneys

Rajneesh Malhotra Malhotra Advocates

Re: Citi Bank claming RS 42K against my Credit Card against non purchases

You can file a case in the consumer court. Do not forget to attach all the documents and the corrospondence along with the complaint as annexures.

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Answered on 4/13/09, 6:34 am
Sudershan Goel India Law Offices of Sudershan Goel - Advocate

Re: Citi Bank claming RS 42K against my Credit Card against non purchases

You may file a complaint before the Consumer Forum.

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Answered on 4/15/09, 1:46 am
Fahri Toga TOGA//OKSUZ

Re: Citi Bank claming RS 42K against my Credit Card against non purchases

We think that we can help you to solve your affairs forthwith, please send us your documents or write an detailed e-mail in order to notify the circumstance. We checked over the documents thereafter, we will return your added phone number,e-mail or address,as soon as.

Contact ;

Address : WORLD TRADE CENTER,B1 BLOCK,15th FLOOR, YEŞİLK�Y/İSTANBUL,TURKEY

Phone : +90 212 465 65 42

Fax : +90 212 465 70 08

Web : www.wlfenternasyonel.com

e-mail : [email protected]

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Answered on 4/16/09, 9:45 am
Mantosh Sarkar M.Sarkar & Associates

Re: Citi Bank claming RS 42K against my Credit Card against non purchases

Ask your Bank why they are charging ? Also

read the contract manual and footprint and

verify if you agreed to any clause. Apparently

it appears they are harassing you. No need

to worry. Bank's unjustified claim amounts

to harassment and you are liable to get com-

pensation. But before prefering any litigation

process you ask Bank categorically to justify

their claim,if they fail you inform them that you

are being humiliated and make a complain

to the Police station as well. Another option

complain to consumer redressal forum.

Read more
Answered on 4/16/09, 10:51 am
Mantosh Sarkar M.Sarkar & Associates

Re: Citi Bank claming RS 42K against my Credit Card against non purchases

Ask your Bank why they are charging ? Also

read the contract manual and footprint and

verify if you agreed to any clause. Apparently

it appears they are harassing you. No need

to worry. Bank's unjustified claim amounts

to harassment and you are liable to get com-

pensation. But before prefering any litigation

process you ask Bank categorically to justify

their claim,if they fail you inform them that you

are being humiliated and make a complain

to the Police station as well. Another option

complain to consumer redressal forum.

Read more
Answered on 4/16/09, 10:52 am


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