Legal Question in Consumer Law in India

consumer dispute

if a mobile company denies to give a call statement to its pre-paid consumer by just saying that call statement is not given to pre-paid costumers, then what are the reliefs to such consumer and how can he get the statement to know the irregularities of the service provider?

plz tell me the law on this point.


Asked on 6/06/08, 9:19 am

4 Answers from Attorneys
Homi Maratha N.N. Maratha & Co.-Advocates

Re: consumer dispute

You can file a complaint in the consumer forum.

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Answered on 6/06/08, 11:52 pm
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: consumer dispute

File a complaint in consumer forum.

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Answered on 6/07/08, 6:05 am
Manish Dhingra Legal

Re: consumer dispute

It depends upon the terms and conditions of the purchase of the pre-paid connection.

But in equity, if the mobile company had made any irregularities that are affecting you, you have a right to ask the call statement.

You can file a complaint in the district consumer forum under Consumer Law Act or you can also complaint against the mobile company with Telecom Regulatory Authority of India (TRAI).

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Answered on 6/06/08, 10:33 am
G. M. Gupta gmguptaandassociates

Re: consumer dispute

you may ask them to give the law onthis point and otherwise u can file a complaint

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Answered on 6/06/08, 10:37 am


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