Legal Question in Consumer Law in India

consumer protection

under consumer protection Act the definition of service states that it does not include service availed for free of cost. Does that mean service availed in a government hospital by a consumer does not come under the definition of consumer protection Act.

But the same act specifies that it includes all public, privat and cooperative bodies.


Asked on 5/27/07, 4:31 am

3 Answers from Attorneys
Vivek Mapara Mapara Law Firm

Re: consumer protection

The law is settled by supreme court that all person avialing medical service in government hospital are consumers even if availed free of cost. Any flaw in service can be redressed though consumer forum.

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Answered on 5/27/07, 5:20 am

Re: consumer protection

As per latest law laid by supreme court the person availing services in Govt.hospital even if the same are free are consumer.

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Answered on 5/27/07, 1:09 pm
G. M. Gupta gmguptaandassociates

Re: consumer protection

in this area you are covered as consumer as per latest law.

even otherwise free things can be covered under consumer act though it depends from case to case.

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Answered on 5/27/07, 3:01 pm


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