Legal Question in Consumer Law in India

Dear Members,

Consumer Disputes Redressal Forums, country wide, are now-a-days accepting petitions from those who are aggrieved of not getting information sought on RTI Act from Public Information Officers on grounds that provision of information is a �service� as defined in 2.1.(o) of CP Act. If the information given (service rendered) on actions of the department concerned are deficient in terms of Sec 2.1 (g), specifically �being inadequate in the quality, nature and manner of performance which is required to be maintained by or under any law for the time being in force� can the Forums pass orders on the departments, on behalf of which the PIO is giving information, to make good for the deficiencies?


Asked on 1/25/13, 2:01 am

1 Answer from Attorneys
Fca Prashant Chavan Expert Edge LLP

25.01.2013

Dear Sir / Madam,

(Alwarthirunagar / Koyambedu / Mambalam / Saligramam / Vadapalani - Chennai)

Yes, the Public Information Officer is duty bound to provide information sought by the aggrieved party, and the Consumer Protection Forum can pass orders till such time that the aggrieved party is fully satisfied of the action taken on his / her grievance(s), and have been fully redressed.

Regards,

FCA Prashant Chavan

Mumbai

(You can also mail me for any further on-line advice at [email protected])

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Answered on 1/25/13, 8:43 am


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