Legal Question in Consumer Law in India

Deficiency of service by BSNL

I took BSNL internet connection 5 months ago.I bought BSNL modem worth Rs 1200 on non-refundable basis. Since 3 months due to various practital reasons like damage to cablesroad due to road widening and poor underground cables i'm denied of internet service. Local officals offered me Wireless internet due to be launced in a month as a solution. I asked about compensation for Modem in any form, their reply was negative. BSNL's failure is costing me Rs 1200 and 3 months of agony and disappointment. Can i get justice through consumer courts for deficiency of service.


Asked on 5/25/08, 1:14 am

6 Answers from Attorneys
Aniruddha Pawse Aniruddha.P.Pawse Advocates

Re: Deficiency of service by BSNL

Yes

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Answered on 5/26/08, 8:20 am
Vivek Mapara Vivek N. Mapara

Re: Deficiency of service by BSNL

This is a case of Deficiency in service, and you are entitled to claim from BSNL damages and compenstion. Servce legal notice before persuing any litigation.

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Answered on 5/25/08, 7:36 am
Amit Shukla AS and Associates Legal Services

Re: Deficiency of service by BSNL

Yes.You can file a complaint against BSNL before Distt. Consumer Forum.For more advice contact personally.

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Answered on 5/26/08, 11:25 am

Re: Deficiency of service by BSNL

yes.Approach a consumer court with your complaint.

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Answered on 5/25/08, 1:57 pm
Homi Maratha N.N. Maratha & Co.-Advocates

Re: Deficiency of service by BSNL

Yes approach to the consumer forum and file a complaint with the help of lawyer.

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Answered on 6/08/08, 2:31 pm
SUNIL PRADHAN PRIVATE PRACTIONER

Re: Deficiency of service by BSNL

Yes, sure you can get compensation for deficiency of services.file your case with the consumer redressal forum

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Answered on 5/25/08, 1:36 am


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