Legal Question in Consumer Law in India

I was postpaid customer to a mobile company

i got a legal notice for non payment of my bill via e mail

sr my credit limit was 2000 n they genrated bill of 4472 rs without ny notification

n later tgey told more than 2000 is charged for net uses

i registred a lot of complain bt the company didnt responded even i complained to appleat athority

i m having complain numbers n mails regurdibg those complain

i waited for 1 month thn they discobected my no.

Sr i m nt convinced yet why to pay bill its there fault

plz suggest the needfull

dr bhanu pratap

[email protected]


Asked on 2/21/13, 12:28 am

4 Answers from Attorneys
Sanjay Kalra Sanjay Kalra & Associates

Get in touch with a lawyer to help you...................Please check Sanjay Kalra and Associates on the internet to know more about our law firm and the legal services we are rendering for our clients from all over the World.

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Answered on 2/21/13, 1:00 am
Fca Prashant Chavan Expert Edge LLP

21.02.2013

Dear Dr. Bhanu,

The mobile Company has a detailed log of your actual monthly usage, which is provided to you, along with your monthly bill, if you have opted for detailed billing in a post paid plan. Increase of credit limit is at the discretion of the mobile service provider.

You can request the service provider to give you the detailed log sheet of usage and verify its authenticity.

Regards,

FCA Prashant Chavan

Mumbai

(You can also mail me for any further on-line advice at [email protected])

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Answered on 2/21/13, 7:35 am
Jayesh Desai Jayesh Desai

If you are correct, the get in touch with a consumer body, who can assist you to fight this case.

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Answered on 2/22/13, 9:37 am


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