Legal Question in Consumer Law in India
warranty for a product
dear sir,
importer sold a product to a distributor in 11th nov 2006. the dealer (under our distributor)sold this product to a consumer in 24th july 2008. now the customer is claiming service for the product.
please let me know what we should do.
Asked on 7/08/09, 7:26 am
4 Answers from Attorneys
Nandita Haldipur
Haldipur Associates
Re: warranty for a product
better you provide service
Answered on 7/09/09, 10:41 am
Aniruddha Pawse
Aniruddha.P.Pawse Advocates
Re: warranty for a product
immediately provide service or replacement as if he goes in consumer court and wins the case it will be costly for you both reputation wise and financially.
Answered on 7/08/09, 10:10 am
Sudershan Goel
India Law Offices of Sudershan Goel - Advocate
Re: warranty for a product
You should provide service.
Answered on 7/08/09, 10:35 am
Rohini Kumar Tenneti
R.K.1080 LEGAL SERVICES
Re: warranty for a product
If the product sold is under the warranty you have to fulfil the promise,that's it.
Answered on 7/08/09, 11:58 am
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