Legal Question in Credit and Debt Law in India

Credit Card fees

One of the customer executive came to my company & offered Platinum card to me & for my wife promising that there is not annual & joining fees. But the first bill came to me was around 11k which included annual & joining fees for both cards.Then i called up the customer care and requested for the cacellation of card. I paid the money of 1850 againt the actual purchases i made in the card. But now banking is calling me to pay that 11k agint annual fees even if i cancelled the card & not used the card after that. Can they take any leagl action againt me for that annual fees evethoug i have never used that card after that.


Asked on 11/15/08, 10:29 am

3 Answers from Attorneys
Nasir Butt Nasir Law Associates

Re: Credit Card fees

If you can prove the non-joining and annual fee, then you have case against bank. Estoppel is applicable in this instance. Case lies in both banking and consumer courts, after serving notice.

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Answered on 11/16/08, 12:21 am
Joshua Heard

Re: Credit Card fees

$11,000 in fees? That doesn't seem right.

Even if the sales person promised no fees, what does the contract you signed say? Most contracts have an "integration clause" which means only written terms are enforcable, not the oral terms.

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Answered on 11/17/08, 10:22 am
Sudershan Goel India Law Offices of Sudershan Goel - Advocate

Re: Credit Card fees

You should send them a notice demanding damages for mental harassment; and if they do not agree for a compromise, you may consider filing a case against the bank in district consumer court.

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Answered on 11/15/08, 2:17 pm


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