Legal Question in Insurance Law in India

Claiming Health Insurance

My parents took health insurance from a leading insurance company for three months to visit Europe.My dad is diabetic patient and due to long touristic walk he got blisters on foot.We approached the hospital for treatment of blisters and then we found out that his blood sugar was above normal and the doctor suggested immediate hospitalization for the treatment of his diabetes.The hospital expenses came upto 2500 euros.The insurance company denied to pay this amount showing the following clause in the insurance policy as the reason''Acute decompensation of diabetes with the begining of ulceration&blisters which has arised due to complications of diabetes.This entire Policy does not provide benefits for any loss resulting in whole or in part from, or expenses incurred, directly or indirectly in respect of ''any Pre-existing Condition.''The doctor's report says,''The blisters are due to extensive walking.Besides that, having diabetes made it necessary to take special care of these wounds to avoid worsening like ulceration.''We believe that treatment of diabetes was compulsory for the treatment of the wounds and the insurance must pay because it is impossible to treat wounds with high blood sugar.How can we fight to get our money back?Thnx


Asked on 6/28/04, 12:05 pm

1 Answer from Attorneys

AVIK SAHA SAHA & RAY

Re: Claiming Health Insurance

Insurance is a contact and by signing the policy the insurer and the insured are bound by the terms and conditions sated therein. Since it is a general practice of all insurance companies to include the Pre-existing illness clause, it is almost impossible to ask for the compensation for the treatment of diabetes which was pre-existing in the present case.

The only contention that can be raised is that, the treatment was for blisters which were the consequence of walking and not diabetes. Of course the treatment was given for diabetes as well but that was consequential in nature. Primarily the treatment was for blisters and adequate compensation for that should be allowed.

Moreover the clause states that �Acute decomposition of diabetes with the beginning of ulceration & blisters which has arisen due to complications of diabetes� shall not be compensated. If this clause is minutely examined it reveals that the present case should not be affected by it. It is not because of blisters the complication of diabetes has arisen, leading to decomposition of diabetes but it is for the treatment of blisters (which as per the doctors report are due to extensive walking) the process of treatment was initiated and treatment of diabetes was only essential to cure the original problem of blisters which was not at all pre-existing.

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Answered on 6/29/04, 10:52 am


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