Legal Question in Telecomm Law in India

I made an application to the telephone authorities for shifting of my phone to my new residence. After 25 days my phone was reactivated at my new address. For the said 25 days my phone was not in use. But I received bill for the said period of 25 days also. I requested the authorities to rectify my bill deleting the said period of 25 days. They have not done so even after repeated requests. On verification I learnt that as per their records my phone is not shifted to my new residence. Instead of rectifying the bill now they again disconnected my telephone connection. What to do. Can I send a legal notice to them claiming damages for the inconvenience caused to me. Please suggested.


Asked on 10/30/09, 6:47 am

2 Answers from Attorneys

Seshadri Srinivasan www.lawconcern.com

Yes, issue a legal notice.

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Answered on 10/30/09, 8:35 am

Send legal notice and then approach consumer court.

Regards

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Answered on 11/01/09, 11:25 pm


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