Legal Question in Insurance Law in Indiana

I was in a car accident 3 weeks ago (in Indiana). I was T-Boned in the drivers door by a driver who was not paying attention, and pushed into a car that was waiting at a stop sign. The police report states the other driver was at fault, as well as contains multiple accounts from witness' backing up this conclusion. After 3 weeks I have yet to hear from the other drivers insurance company, even after contacting them 2 weeks ago (I was told the adjuster would be calling real soon). The other driver is insured with Auto Owners Insurance, and I through Geico if it makes a difference. I contacted my insurance company the day of the accident, but they told me my claim should process through the at fault drivers insurance. I was forced to rent a car on my own, which has cost me $600+ to date. I don't know what to do at this point, I have NEVER experienced a more unprofessional claims process. My car is completely un drivable. At this point the frustration and rental car fees have finally pushed me over the edge. What should I do from here? File through my insurance company (which has full collision coverage, but no rental reimbursement)? Or do I need to hire an attorney? To add insult to injury a week ago I contacted who I was told is the best attorney in town to handle this, spent about 30 minutes on the phone with an "associate" answering questions, then I was told the attorney was out of the office and would call me the next day. Again, this was a week ago and I have not heard from him or his office. Please help, my days have become filled with constant frustration and I don't know what I need to do at this point to channel said energy in a positive and productive way. Thanks in advance.

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