Legal Question in Consumer Law in Kansas

UPS Damaged Shipment Insurance Claim Denial

I moved to California from Kansas a couple of months back. I shipped my computer monitor via Mail Boxes Etc after buying a $700.00 shipping insurance from them. However, at that point I was never informed of the regulations governing the policies. Upon delivery, the monitor was damaged and did not function. I filed a claim but the insurance was denied on the basis that I had discarded the packaging material. How was I supposed to know if I was never informed about the procedures? Even the manager of the local MBE center agreed that I wasn't informed. How and where do I file a small claims appeal?


Asked on 10/31/03, 3:55 pm

1 Answer from Attorneys
Alvin Tenner Law Office of Alvin G. Tenner

Re: UPS Damaged Shipment Insurance Claim Denial

You can file a claim in small claims court in CA.On the web, go to ss.ca.gov, look up the name of the insurnace co and get the agent for service of process. Then serve the agent with the small claims action.

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Answered on 11/01/03, 2:23 pm


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