Legal Question in Business Law in Massachusetts

company is fraud

I have an account under carecredit that i used to pay for my sick dogs treatment. I opened the account 12/30/06. the 'promtional purchase expiration date' was 2/4/08. This means i had to pay all the money due to the account in full by 2/4/08. However i mailed the full payment on 1/28/08, giving it 7 full days to get from MA to where they are in Florida. They however recieved the payment 2/7/08, it was apparently 3 days late. which i doubt, b/c i have read online complainments, and they arnt exactly the clean cut company. So they added $650.00 onto my account of defered interest. When i called them to ask if they can overlook that. Or do anything about it b/c it was probably the post offices fault for not delivering fast. they argued with me and i got heated and she hung up the phone on me. I have called 3 times, and spoken to 3 reps and 1 manager, so story. Its not my fault, that the post office didnt act faster. and how do i know they didnt recieve it on 2/4/08, and decided not to open it until the 7th? What should i do??? Help!


Asked on 2/27/08, 7:47 pm

1 Answer from Attorneys

Re: company is fraud

It seems they are a company doing business in Massachusetts and acting fraudulently in violation of General Laws Chapter 93A (Consumer Protection Act). You may want to speak to an attorney about suing this company and asking the court for punitive damages.

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Answered on 2/27/08, 7:55 pm


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