Legal Question in Consumer Law in Massachusetts
A company promised a refund to me (in writing) almost 2 months ago. They have been claiming to have processed the refund and that it was sent to my credit card; however my credit card company confirmed with me that there is no such refund in either their processed or pending queue. The company has not been cooperative at all and I feel like I'm getting the runaround from them. Short of filing suit (which I am saving as a last resort), is there anything I can do to compel them to actually give me my money back?
Asked on 10/27/10, 6:19 pm
1 Answer from Attorneys
Donald Drouin
Law Office of Donald Drouin
Threaten them with a 93A suit.
Answered on 11/09/10, 7:22 pm
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