Legal Question in Consumer Law in Massachusetts
In Dec "08" i signed up for bluehippo computer funding the deal wasi give them $99 down deposit that week and then in two months i would start paying them weekley and after so many payments they would finance the computer. They were supposed to take the $99 out of my bank account that thursday after some problems in my personal life i found out i couldnt affored it so i called them up on the wensday to cancel, well the guy said because of how there bank account is setup he cant cancel it but he would issue a refund which i should get in 45 days. Well 45 days later there is no money so i call up they said it never got issued but he/she (i dont remember) would issue it and it should only take 15 days. 15 Days later still no money i call back "oh who ever told you 15 days didnt know what they were talking about it takes 45 days" so i wait the 30 days what a supprize no money ... ok long story shorter every month there is some exscuse and now i dont even have a time frame of when i will get my money supposedly for the last like 6 months they have been waiting for a boss to sign the refund? It has been over a year I need to know what to do.
2 Answers from Attorneys
Retain an attorney to review all communications which hopefully you have saved and printed, to make your strongest case to still be able to cancel and demand a full refund. Good Luck!
Sorry to learn of your plight. You might wish to look at:
http://en.wikipedia.org/wiki/BlueHippo_Funding
This company has real problems. You may wish to file a complaint with the Federal Trade Commission and the Massachusetts Attorney General's Office. You can find a host of information on them on line. Good Luck.
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