Legal Question in Consumer Law in Massachusetts

Disclaimer law

I ordered a product from a website. I received an email receipt with a quoted price. The website has a disclaimer that reads company name, is not responsible for typographical errors in pricing or product specification

inaccuracies in our Web site. Prices subject to change without notice. I ordered the product and received the reipt for the quoted price. The company, after I called to ask what the delay was, called my phone # to say the manufactuer had raised the prices therefore I would have to endure the increase before they would ship the product. Is that acurrate or am I due the product for the orriginally quoted price?


Asked on 4/09/06, 2:48 am

1 Answer from Attorneys
Peter Bradie Bradie, Bradie & Bradie

Re: Disclaimer law

It would be one thing if you'd ordered the product before paying, and they said, "I'm sorry, the price is now..." But having ordered and paid, and received a receipt, you should be entitled to get the product at the agreed price.

As a practical matter, if you paid by credit card, cancel the charge, cancel the order, and look elsewhere for a reputable seller. If you delay in cancelling the charge, you'll be out the money and into a protracted piece of business where you have little chance of winning.

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Answered on 4/09/06, 12:07 pm


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